things to know
Your yoga experience is very important to us. Below are some details to make your visit more easeful and help you understand more about Three Queens. Feel free to reach out with additional questions.
Studio Policies
1. Arrive Early!
Please arrive on time. Unfortunately, late arrivals will not be permitted. Doors often lock 5 minutes before class start. Once the teacher has entered the room, access to class will be prohibited.
2. Waitlist
If class is full, you will be automatically added to the waitlist. As spaces open up, those on the waitlist are notified first come, first served. You will not be charged any fees if you do not show up for class.
3. Late Cancellation Fee- $5.00
Students who do not cancel within a 2 hour window will incur an automatic $5 charge for no showing to class. Cancellation must occur through the Union App. We can not accept cancellations via email, phone, text, or social media.
4. Class Cancellation Policy
Class cancellations can only be made by logging into your Union account. We do not accept class cancellations by email, text, phone/voicemail to the studio, or social media. You may not be automatically be refunded by cancelling your class. See refund below.
5. Workshop Cancellation Policy
For workshops held with Three Queens Teachers: Cancel 48 hours prior 100% refund, cancel within 24 hours of start of workshop 50% refund, cancel in less than 24 hours of workshop start NO refund.
For workshops, courses, and trainings with Guest Teachers refund policy may vary. Please note the refund policy listed specifically to that event please!
6. Can I share classes, packages, or membership?
Please note our classes cannot be transferred or shared.
7. How do I cancel my membership?
You can cancel your membership at anytime through you Union App within your 30 day billing cycle.
8. Refunds
Please note no refunds are given on unused classes. Class cards expire in 120 days. Card can not be extended.
General Studio Etiquette
1. Values and Community Agreements
We invite you to review our values statement and community agreements page. Three Queens is actively seeking to be in community and relationship with individuals expanding the conversation about yoga.
2. Policy on Safety & Reporting
As part of an ongoing effort by Three Queens Yoga to create and foster welcoming environment for students, Three Queens Yoga has adopted processes for handling complaints within our community. Click here for more.
3. Can I Bring My Cell Phone Into The Studio?
Generally speaking no. If you are a medical professional, on -call or have something emergent, we will consider it on a case by case basis at the teacher’s discretions. Every teacher is unique and has the autonomy to decide what it best for their practice. As a rule Three Queens prohibits cell phones in the studio. Also, Phones must be silenced upon entering the building. Phones left on, will be silenced by staff if needed.
4. Quiet Hallways and Inside Voices
We love yoga, and we love to have fun and see our friends. But yoga is also a spiritual practice for many. We encourage you to use your inside voices at the studio and in the retail boutique.
About Classes At Three Queens
1. What to expect?
Yoga class is deeply personal for every individual. Three Queens welcomes you to explore your practice in our space in ways meaningful to you. Expect that if you are newer to yoga that some classes may be more challenging but all of our teachers will offer options to make poses more accessible.
2. What are classes like?
Teachers at Three Queens are like a family. You know everyone is related, but everyone is still unique. The same is true about class. Expect similarities, but uniqueness in teacher cueing, direct attention to the hows and whys the body moves, along with story and theme’s relatable to the world we live in. Check out teacher bios to learn what each teacher offers.
3. What about hands on adjustments? Do the teachers touch?
Consent is essential to us at Three Queens. We seek consent in meaningful ways, from how you like to be addressed (pronouns) to how you want us in your space. We also ask open-ended questions about how you are feeling and your wellness- which is your invitation to share with us things that are important to your practice.
Some students love hands-on assists and feel that being assisted with touch in asana postures is part of the yoga class experience. While we recognize the yoga industry’s long history of “touching every student” in yoga classes, Three Queens does not adhere to that belief.
Our classes are taught with direct verbal cueing and adjusting, and we pride ourselves on using words over hands to guide students to proper alignment in almost every scenario.
Will you see the occasional hands-on assist in class? Possibly. When that occurs, rest assure there has been a conversation about consent.
4. How much flow will there be?
Probably not a lot. We love questions, and we love to break down poses in longer classes. Additionally, we are all about building internal heat. This typically comes from longer holds and focused breath work in postures. If you are looking to let go and flow, we might not be the studio for you.
What Will I Need For Class?
1. I'm brand new! What do I need?
Great! We love beginners. The perfect class for you is basics, or our quarterly beginner series. All you need is yourself, water, comfortable clothes and a yoga mat. Arrive early!
2. What should I bring to the studio for class?
A yoga mat. We sell them. If you get serious about yoga- we can help you pick a mat that is right for you. If you don’t have a mat, we have loaners (loaned mats are on hold due to Covid-19)
Water. The studio has filtered water and also sells water.
Some students like a small hand towel for sweat. We do not have towels, so we encourage you to being your own if you think that is something you might need.
3. Do I need to bring yoga props?
Three Queens supplies cork blocks, straps, blankets, and therapy balls for class. Where appropriate, there is access to bolsters.
4. Will I be on camera!
Not if you don’t want to be. Some classes are live streamed, but the camera faces away from the student. We respect your privacy.
FAQs
1. I'm new to the neighborhood, can I just try it out?
Three Queens does not offer walk in first class free. We hold multiple free classes and public events throughout the year to welcome new students. We also have many low to no cost options and promotions, contact us for details.
2. Are you handicap accessible?
The building and boutique is accessible, with ADA bathrooms. However the studio is on the second floor and requires the use of stairs to access.
3. Do you have lockers and showers?
We do not have lockers or showers.
4. Do you do hot yoga?
Three Queens is not a hot vinyasa studio with heaters. We love bringing the heat, and promise you will sweat, but if you are looking for heated flow, we are not for you.